{"id":17443,"date":"2020-12-21T15:43:12","date_gmt":"2020-12-21T15:43:12","guid":{"rendered":"https:\/\/www.itsm.hr\/english\/?page_id=17443"},"modified":"2023-05-18T16:42:36","modified_gmt":"2023-05-18T16:42:36","slug":"itil-4-create-deliver-support-itil-cds","status":"publish","type":"page","link":"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-create-deliver-support-itil-cds\/","title":{"rendered":"ITIL 4 Create Deliver Support (ITIL CDS)"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2019\/07\/light-saber-15424592.jpg&quot;);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-1{margin-top:0px!important;margin-bottom:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:25;line-height:1.4;\"><h4 style=\"text-align: right;\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 Specialist:<\/span><\/h4>\n<h1 style=\"text-align: right;\"><span style=\"color: #ffffff;\">ITIL\u00ae Create, Deliver &amp; Support <\/span><\/h1>\n<h2 style=\"text-align: right;\"><span style=\"color: #ffffff;\"> 6 months e-learning + exam voucher)<\/span><\/h2>\n<h1 style=\"text-align: right;\"><span style=\"color: #ffffff;\"> \u20ac719 + VAT<\/span><\/h1><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:rgba(0,0,0,0.45);border-width: 0 0 0 0;border-color:#ffffff;border-style:solid;padding: 15px 15px 15px 15px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\"><p><span style=\"color: #ffffff;\"><br \/>\n\u201cDo or do not, there is no try\u201d <\/span><br \/>\n<span style=\"color: #ffffff;\">\u2015 Yoda, -The Empire Strikes Back <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><em>(Scene &#8211; When Yoda hears Luke&#8217;s uncertain remark about trying to get his ship out of the swamp)<\/em> <\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 0 0 0;border-color:#ffffff;border-style:solid;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-1 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-1 {padding:0px 0px 0px 0px;}.fusion-widget-area-1 .widget h4 {color:#333333;}.fusion-widget-area-1 .widget .heading h4 {color:#333333;}.fusion-widget-area-1 .widget h4 {font-size:16px;}.fusion-widget-area-1 .widget .heading h4 {font-size:16px;}<\/style><div id=\"custom_html-18\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-1{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(126,47,50,0);}.fusion-body .fusion-button.button-1 .fusion-button-text,.fusion-body .fusion-button.button-1 i,.fusion-body .fusion-button.button-1:hover .fusion-button-text,.fusion-body .fusion-button.button-1:hover i,.fusion-body .fusion-button.button-1:focus .fusion-button-text,.fusion-body .fusion-button.button-1:focus i,.fusion-body .fusion-button.button-1:active .fusion-button-text,.fusion-body .fusion-button.button-1:active i{color:#ffffff;}.fusion-body .fusion-button.button-1:hover,.fusion-body .fusion-button.button-1:active,.fusion-body .fusion-button.button-1:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.itsm.hr\"><span class=\"fusion-button-text\">HOME PAGE - CROATIAN<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-2{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(126,47,50,0);}.fusion-body .fusion-button.button-2 .fusion-button-text,.fusion-body .fusion-button.button-2 i,.fusion-body .fusion-button.button-2:hover .fusion-button-text,.fusion-body .fusion-button.button-2:hover i,.fusion-body .fusion-button.button-2:focus .fusion-button-text,.fusion-body .fusion-button.button-2:focus i,.fusion-body .fusion-button.button-2:active .fusion-button-text,.fusion-body .fusion-button.button-2:active i{color:#ffffff;}.fusion-body .fusion-button.button-2:hover,.fusion-body .fusion-button.button-2:active,.fusion-body .fusion-button.button-2:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.itsm.hr\/english\/\"><span class=\"fusion-button-text\">HOME PAGE - ENGLISH<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-3{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(255,193,7,0.46);}.fusion-body .fusion-button.button-3 .fusion-button-text,.fusion-body .fusion-button.button-3 i,.fusion-body .fusion-button.button-3:hover .fusion-button-text,.fusion-body .fusion-button.button-3:hover i,.fusion-body .fusion-button.button-3:focus .fusion-button-text,.fusion-body .fusion-button.button-3:focus i,.fusion-body .fusion-button.button-3:active .fusion-button-text,.fusion-body .fusion-button.button-3:active i{color:#ffffff;}.fusion-body .fusion-button.button-3:hover,.fusion-body .fusion-button.button-3:active,.fusion-body .fusion-button.button-3:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-3 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"http:\/\/www.itsm.hr\/kontakt\/\"><span class=\"fusion-button-text\">CONTACT - CROATIAN<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-4{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(255,193,7,0.46);}.fusion-body .fusion-button.button-4 .fusion-button-text,.fusion-body .fusion-button.button-4 i,.fusion-body .fusion-button.button-4:hover .fusion-button-text,.fusion-body .fusion-button.button-4:hover i,.fusion-body .fusion-button.button-4:focus .fusion-button-text,.fusion-body .fusion-button.button-4:focus i,.fusion-body .fusion-button.button-4:active .fusion-button-text,.fusion-body .fusion-button.button-4:active i{color:#ffffff;}.fusion-body .fusion-button.button-4:hover,.fusion-body .fusion-button.button-4:active,.fusion-body .fusion-button.button-4:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-4 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.itsm.hr\/english\/kontakt\/\"><span class=\"fusion-button-text\">CONTACT - ENGLISH<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n\r\n\r\n<\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 noprice float hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first float fusion-no-small-visibility\" style=\"width:20%;width:calc(20% - ( ( 0 ) * 0.2 ) );margin-right: 0px;margin-top:0px;margin-bottom:0px;\" id=\"floater\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ededed;border-width: 1px 1px 1px 1px;border-color:rgba(51,51,51,0.22);border-style:solid;box-shadow:0px 0px ;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"420\" height=\"242\" title=\"itil-4-cds-elearning\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning.png\" alt class=\"img-responsive wp-image-17502\" srcset=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning-200x115.png 200w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning-400x230.png 400w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning.png 420w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/span><\/div><p class=\"product woocommerce add_to_cart_inline \" style=\"border:4px solid #ccc; padding: 12px;\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>609.00<\/bdi><\/span><a href=\"?add-to-cart=17509\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"17509\" data-product_sku=\"ITIL4001-1-1\" aria-label=\"Add &ldquo;ITIL\u00ae 4 Specialist: Create, Deliver &amp; Support (CDS)&rdquo; to your cart\" rel=\"nofollow\">Add to cart<\/a><\/p><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 noprice float hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last float fusion-no-medium-visibility fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\" id=\"floatermob\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 0 0 0;border-color:rgba(51,51,51,0.22);border-style:solid;box-shadow:0px 0px ;;padding: 0px 0px 0px 0px;\"><p class=\"product woocommerce add_to_cart_inline \" style=\"border:4px solid #ccc; padding: 12px;\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>609.00<\/bdi><\/span><a href=\"?add-to-cart=17509\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"17509\" data-product_sku=\"ITIL4001-1-1\" aria-label=\"Add &ldquo;ITIL\u00ae 4 Specialist: Create, Deliver &amp; Support (CDS)&rdquo; to your cart\" rel=\"nofollow\">Add to cart<\/a><\/p><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first noprice\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\"><h4 style=\"text-align: center;\"><strong>ITIL\u00ae 4 Specialist:<br \/>\n<\/strong><\/h4>\n<\/div><div class=\"fusion-text fusion-text-3\"><h1 style=\"text-align: center;\"><strong>ITIL Create, Deliver &amp; Support (CDS) <\/strong><\/h1>\n<h2 style=\"text-align: center;\"><strong>E-learning + Web-based examination<br \/>\n<\/strong><\/h2>\n<\/div><p class=\"product woocommerce add_to_cart_inline \" style=\"border:4px solid #ccc; padding: 12px;\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>609.00<\/bdi><\/span><a href=\"?add-to-cart=17509\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"17509\" data-product_sku=\"ITIL4001-1-1\" aria-label=\"Add &ldquo;ITIL\u00ae 4 Specialist: Create, Deliver &amp; Support (CDS)&rdquo; to your cart\" rel=\"nofollow\">Add to cart<\/a><\/p><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#3a005e;border-top-width:10px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\" style=\"text-transform:none;\"><p><strong>Key information about this course:<\/strong><\/p>\n<p><strong>Price: 719 \u20ac + VAT ( 6 month E-learning + Exam Voucher)<br \/><\/strong><\/p>\n<\/div><div class=\"fusion-text fusion-text-5 fusion-text-split-columns fusion-text-columns-2\" style=\" -webkit-column-count:2; -webkit-column-gap:2em; -webkit-column-width:100px; -moz-column-count:2; -moz-column-gap:2em; -moz-column-width:100px; column-count:2; column-gap:2em; column-width:100px;text-transform:none;\"><div class=\"product-benefits\">\n<ul id=\"benefits-right\">\n<li class=\"points\">14+ hours of course material included<\/li>\n<li>6 months access!<\/li>\n<li class=\"points\">Accredited by Axelos &amp; PeopleCert<\/li>\n<li class=\"points\">Expert tutor support<\/li>\n<li>Quizzes &amp; practice exams<\/li>\n<li class=\"points hide1024\">Practice Exams<\/li>\n<li>FREE Exam voucher<\/li>\n<li>FREE Exam resit <span class=\"fusion-popover popover-1\" data-animation=\"1\" data-class=\"popover-1\" data-container=\"popover-1\" data-content=\"As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01\/10\/2019 and cannot be used for anyone sitting an exam for the third time.\" data-delay=\"50\" data-placement=\"top\" data-title=\"Exam pledge conditions\" data-toggle=\"popover\" data-trigger=\"click\">(T&amp;Cs apply)<\/span><\/li>\n<li>Mobile compatible<\/li>\n<\/ul>\n<\/div>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#3a005e;border-top-width:10px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"420\" height=\"242\" title=\"itil-4-cds-elearning\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning.png\" alt class=\"img-responsive wp-image-17502\" srcset=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning-200x115.png 200w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning-400x230.png 400w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2020\/12\/itil-4-cds-elearning.png 420w\" sizes=\"(max-width: 800px) 100vw, 400px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #eeeeee;background-position: left top;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-6\"><div class=\"panel\">\n<div class=\"inside-panel\">\n<p>Earn your ITIL 4 Specialist: Create, Deliver &amp; Support (CDS) certification with the award-winning E-learning!<\/p>\n<p>This module covers the \u2018core\u2019 service management activities and expands the current scope of ITIL to cover the \u2018creation\u2019 of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.<\/p>\n<p>This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods.<\/p>\n<p>It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.<\/p>\n<p>ITIL Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled &amp; digital products and services, and those responsible for the end-to-end delivery. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-video fusion-youtube\" style=\"max-width:800px;max-height:467px;\"><div class=\"video-shortcode\"><iframe title=\"YouTube video player 1\" src=\"https:\/\/www.youtube.com\/embed\/S8MMZfqZNKU?wmode=transparent&autoplay=0\" width=\"800\" height=\"467\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #eeeeee;background-position: left top;background-repeat: no-repeat;padding-top:30px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-tabs fusion-tabs-1 classic crni horizontal-tabs icon-position-left\"><style type=\"text\/css\">.fusion-tabs.fusion-tabs-1 .nav-tabs li a.tab-link{border-top-color:#333333;background-color:#333333;}.fusion-tabs.fusion-tabs-1 .nav-tabs{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:hover,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:focus{border-right-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:hover,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:focus{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li a:hover{background-color:#ffffff;border-top-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .tab-pane{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav,.fusion-tabs.fusion-tabs-1 .nav-tabs,.fusion-tabs.fusion-tabs-1 .tab-content .tab-pane{border-color:#ebeaea;}<\/style><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-902d7e799090da8e319\" aria-selected=\"true\" id=\"fusion-tab-introduction\" href=\"#tab-902d7e799090da8e319\"><h4 class=\"fusion-tab-heading\">Introduction<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-599738da8f95c2fa5ab\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-coursecontent\" href=\"#tab-599738da8f95c2fa5ab\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-file far\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Course Content<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-72f58bef27ca83f0423\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-introductoryvideo\" href=\"#tab-72f58bef27ca83f0423\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-youtube fab\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Introductory video<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-57f15b762bd3333e4d4\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-exam\" href=\"#tab-57f15b762bd3333e4d4\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-graduation-cap fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Exam<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-902d7e799090da8e319\" aria-selected=\"true\" id=\"mobile-fusion-tab-introduction\" href=\"#tab-902d7e799090da8e319\"><h4 class=\"fusion-tab-heading\">Introduction<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-introduction\" id=\"tab-902d7e799090da8e319\">\n<h3>Introduction<\/h3>\n<p>The key to successfully managing IT is to treat it as an interconnected system. Designing, building, testing, launching, running, and supporting IT-enabled products and services must be done as part of a combined operation in order to create real and sustainable value. This is the purpose of ITIL 4 CDS: helping users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services while continuously delivering value to customers.<\/p>\n<p>By taking this course you will learn:<\/p>\n<div class=\"panel\">\n<div class=\"inside-panel\">\n<ul id=\"productpage-list\">\n<li>How different value streams are built, tested and delivered, as part of an end to end process of continual iterations and feedback loops<\/li>\n<li>How to integrate various value streams<\/li>\n<li>How to assess service performance and utilize methods designed to improve service quality<\/li>\n<li>How to use ITIL 4 in practice to plan and build value streams and chains, creating, delivering and supporting services that deliver essential value<\/li>\n<li>Everything needed to pass the official ITIL 4 CDS exam<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><strong>Why should you take this course?&#8230;<\/strong><\/p>\n<ul>\n<li>The course features interactive videos, instructor-led audio, and other online training assets designed alongside highly experienced subject matter experts<\/li>\n<li>The course features regular knowledge checks as well as a practice exam simulator to help students prepare for the ITIL CDS certification exam<\/li>\n<li>We offer each student a <b>FREE exam voucher<\/b>, as well as a <b>FREE resit<\/b> with Exam Pledge<\/li>\n<li>This course is fully accredited by <a href=\"https:\/\/www.peoplecert.org\/\" target=\"_blank\" rel=\"noopener\">PeopleCert<\/a> on behalf of <a href=\"https:\/\/www.axelos.com\/\" target=\"_blank\" rel=\"noopener\">AXELOS<\/a><\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-599738da8f95c2fa5ab\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-coursecontent\" href=\"#tab-599738da8f95c2fa5ab\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-file far\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Course Content<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-coursecontent\" id=\"tab-599738da8f95c2fa5ab\">\n<h3>Course Content:<\/h3>\n<style type=\"text\/css\">#accordion-17443-1 .fusion-panel:hover{ border-color: #e0dede } #accordion-17443-1 .fusion-panel { border-color:#e0dede; }.fusion-accordian  #accordion-17443-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordion-17443-1 .panel-title a .fa-fusion-box:before{ font-size: 13px; width: 13px;}.fusion-accordian  #accordion-17443-1 .panel-title a{font-size:16px;line-height:1.5;letter-spacing:0px;color:#991524;font-family:\"Montserrat\";font-weight:400;}.fusion-accordian  #accordion-17443-1 .toggle-content{font-size:13px;color:#020202;font-family:\"Montserrat\";font-weight:400;}.fusion-accordian  #accordion-17443-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian  #accordion-17443-1 .panel-title a:not(.active):hover, #accordion-17443-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #9e9e9e;}.fusion-accordian  #accordion-17443-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-17443-1 .panel-title a:not(.active):hover .fa-fusion-box { background-color: #9e9e9e!important;border-color: #9e9e9e!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-17443-1\"><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-d433fb1d11e1abd83 .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-d433fb1d11e1abd83 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-d433fb1d11e1abd83\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"d433fb1d11e1abd83\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#d433fb1d11e1abd83\" href=\"#d433fb1d11e1abd83\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> An Introduction to ITIL 4 Specialist: CDS<\/span><\/a><\/h4><\/div><div id=\"d433fb1d11e1abd83\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>This introductory module gets students up to speed with the main features, aims, objectives, and structure of the course, along with the overall learning plan.<\/p>\n<p>Students receive a syllabus, diagram pack, glossary, further reading and links document, and a collection of refresher materials. The module also covers some of the most frequently asked questions for the ITIL 4 Managing Professional stream.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-eaef55a4853d179d2 .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-eaef55a4853d179d2 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-eaef55a4853d179d2\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"eaef55a4853d179d2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#eaef55a4853d179d2\" href=\"#eaef55a4853d179d2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> Module 1: Professionalism in IT Service Management<\/span><\/a><\/h4><\/div><div id=\"eaef55a4853d179d2\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>This module examines the role of different business skills in IT service management, including:<\/p>\n<ul>\n<li>How organizations are typically structured, with people, teams, cultures all creating potential challenges to service value systems (SVS)<\/li>\n<li>What kind of impact good communication can have on an SVS<\/li>\n<li>How to plan and manage resources and utilize results-based reporting<\/li>\n<li>The importance of creating and sustaining cultures that support continual improvement<\/li>\n<li>The inherent value of information and technology, and how they can be used to create, deliver and support services. This can include collaboration, robotic process automation, integration and data sharing, machine learning and artificial intelligence<\/li>\n<li>How to choose and implement effective information models<\/li>\n<\/ul>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-ad866819f3451ead4 .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-ad866819f3451ead4 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-ad866819f3451ead4\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"ad866819f3451ead4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#ad866819f3451ead4\" href=\"#ad866819f3451ead4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> Module 2: Using ITIL Practices & Value Streams to Create, Deliver & Support Services<\/span><\/a><\/h4><\/div><div id=\"ad866819f3451ead4\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>This module examines ITIL value chains and value streams, as well as several ITIL practices. It addresses:<\/p>\n<ul>\n<li>Key terminology, definitions, and analogies<\/li>\n<li>The structure of typical ITIL service value chains and value streams, and how they are utilized within businesses and organizations<\/li>\n<li>How to design value streams and describe steps within a value stream<\/li>\n<li>Value stream mapping and processes, along with their considerations<\/li>\n<li>How to create value streams for new services and apply core ITIL practices to ensure their success<\/li>\n<li>How to restore live services by creating value streams and applying core ITIL practices to ensure their success<\/li>\n<li>What a user support journey map looks like<\/li>\n<\/ul>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-62b3f7f68f03f6c65 .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-62b3f7f68f03f6c65 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-62b3f7f68f03f6c65\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"62b3f7f68f03f6c65\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#62b3f7f68f03f6c65\" href=\"#62b3f7f68f03f6c65\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> Module 3: Prioritization and Managing Work<\/span><\/a><\/h4><\/div><div id=\"62b3f7f68f03f6c65\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>This module looks at how to coordinate and manage work activities, including:<\/p>\n<ul>\n<li>How to prioritize and structure work in order to create, deliver and support IT-enabled services<\/li>\n<li>Various techniques which can be used to support work prioritization, such as \u2018swarming\u2019<\/li>\n<li>Important commercial considerations, including sourcing and building components for individual services<\/li>\n<li>Defining requirements, sourcing models and commodification<\/li>\n<li>How to integrate and manage services<\/li>\n<\/ul>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-0de18adf274e5596b .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-0de18adf274e5596b .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-0de18adf274e5596b\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"0de18adf274e5596b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#0de18adf274e5596b\" href=\"#0de18adf274e5596b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\"> Module 4: 2x Practice Exam Simulators<\/span><\/a><\/h4><\/div><div id=\"0de18adf274e5596b\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>These practice exams are designed to simulate the conditions that students will face when taking the official ITIL 4 Specialist: Create, Deliver &#038; Support examination. It will be well worth testing your knowledge on ITIL 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.<\/p>\n<p>When you feel you are ready to sit the ITIL CDS exam, simply contact us to request your <b>FREE exam voucher<\/b>.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-17443-1 .panel-1687ac9420d7b01f6 .panel-title a{}.fusion-accordian  #accordion-17443-1 .panel-1687ac9420d7b01f6 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-1687ac9420d7b01f6\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"1687ac9420d7b01f6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17443-1\" data-target=\"#1687ac9420d7b01f6\" href=\"#1687ac9420d7b01f6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Module 5: Course Wrap-Up<\/span><\/a><\/h4><\/div><div id=\"1687ac9420d7b01f6\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>This is a short module that sign-posts the end of the course.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-72f58bef27ca83f0423\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-introductoryvideo\" href=\"#tab-72f58bef27ca83f0423\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-youtube fab\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Introductory video<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-introductoryvideo\" id=\"tab-72f58bef27ca83f0423\">\n<div class=\"fusion-video fusion-youtube\" style=\"max-width:800px;max-height:467px;\"><div class=\"video-shortcode\"><iframe title=\"YouTube video player 2\" src=\"https:\/\/www.youtube.com\/embed\/S8MMZfqZNKU?wmode=transparent&autoplay=0\" width=\"800\" height=\"467\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-57f15b762bd3333e4d4\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-exam\" href=\"#tab-57f15b762bd3333e4d4\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-graduation-cap fas\" aria-hidden=\"true\" style=\"font-size:13px;\"><\/i>Exam<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-exam\" id=\"tab-57f15b762bd3333e4d4\">\n<p>This course is designed to prepare students to sit and pass the ITIL Specialist: Create, Deliver &#038; Support examination. In order to sit the exam, students must satisfy one of the following criteria:<\/p>\n<ul id=\"productpage-list\">\n<li><a href=\"https:\/\/www.itsm.hr\/english\/itil-4-and-itil-4-main-page\/itil-4-foundation-e-learning\/\">ITIL\u00ae 4 Foundation<\/a><\/li>\n<\/ul>\n<p>This course comes with a <b>FREE exam voucher<\/b> and is eligible for <b>exam pledge<\/b> (a free resit on us!) &#8211; That&#8217;s how confident we are that you&#8217;ll pass first time!<\/p>\n<p>Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this <a href=\"http:\/\/www.peoplecert.org\/en\/Candidates\/Test-it-before-you-take-it\/Pages\/test-it-before-you-take-it.aspx\" target=\"_blank\" rel=\"noopener\">online test<\/a>. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the <a href=\"http:\/\/www.peoplecert.org\/\" target=\"_blank\" rel=\"noopener\">PeopleCert website<\/a> for more information and guidance.<\/p>\n<p>When you are ready to use your free exam voucher, simply <a href=\"https:\/\/www.itsm.hr\/english\/kontakt\/\">contact us<\/a>. Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students <b>must<\/b> request their exam voucher <b>within the course access period<\/b> which starts from the date of purchase.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-text fusion-text-7\"><\/div><div class=\"fusion-text fusion-text-8\"><p>Accredited ITIL\u00ae Create, Deliver and Support training is provided by Good e-learning, accredited by PeopleCert.<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\"><p>ITIL\u00ae Create, Deliver and Support is a trade mark of AXELOS Limited. All rights reserved.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:30px;padding-bottom:0px;padding-left:30px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-7 { overflow:visible; }<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #eeeeee;background-image: url(&quot;https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2019\/07\/books-1655783_1920-21.jpg&quot;);background-position: left top;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:auto;margin-bottom:auto;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-2 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-2 {padding:0px 0px 0px 0px;}.fusion-widget-area-2 .widget h4 {color:#333333;}.fusion-widget-area-2 .widget .heading h4 {color:#333333;}.fusion-widget-area-2 .widget h4 {font-size:16px;}.fusion-widget-area-2 .widget .heading h4 {font-size:16px;}<\/style><div id=\"custom_html-12\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"width:100%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-10\"><h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 E-LEARNING<\/span><\/h1>\n<\/div><div class=\"fusion-text fusion-text-11\"><h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">...all ITIL 4 modules available as e-learning!<\/span><\/h2>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:30.6666%; margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><ul class=\"fusion-checklist fusion-checklist-1\" style=\"font-size:12px;line-height:20.4px;\">\r\n<span style=\"color: #ffffff;\"><h3><a style=\"color: #ffffff;\">\r\n\tITIL\u00ae FOUNDATION: \r\n\t<\/a><\/h3><\/span>\r\n<li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil-4-and-itil-4-main-page\/itil-4-foundation-e-learning\/\">ITIL\u00ae 4 Foundation (F) <\/a><\/span><\/div><\/li>\r\n<\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><ul class=\"fusion-checklist fusion-checklist-2\" style=\"font-size:12px;line-height:20.4px;\">\r\n<span style=\"color: #ffffff;\"><h3><a style=\"color: #ffffff;\">\r\n\tITIL\u00ae MANAGING PROFESSIONAL: \r\n\t<\/a><\/h3><\/span>\r\n<li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-create-deliver-support-itil-cds\/\">ITIL\u00ae 4 Create, Deliver &amp; Support (CDS)<\/a><\/span><\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-drive-stakeholder-value-itil-dsv\/\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 Drive Stakeholder Value (DSV)<\/span><\/a><\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-high-velocity-it-hvit-2\/\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 High Velocity IT (HVIT)<\/span><\/a> <\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-direct-plan-and-improve-itil-dpi\/\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 Direct, Plan &amp; Improve (DPI)<\/span><\/a><\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><ul class=\"fusion-checklist fusion-checklist-3\" style=\"font-size:12px;line-height:20.4px;\">\r\n<span style=\"color: #ffffff;\"><h3><a style=\"color: #ffffff;\">\r\n\tITIL\u00ae STRATEGIC LEADER: <br><br>\r\n\t<\/a><\/h3><\/span>\r\n<li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-digital-and-it-strategy-itil-dits\/\">ITIL\u00ae 4 Digital &amp; IT Strategy (DITS)<\/a><\/span><\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/itil-e-learning-courses-certification\/itil-4-direct-plan-and-improve-itil-dpi\/\"><span style=\"color: #ffffff;\">ITIL\u00ae 4 Direct, Plan &amp; Improve (DPI)<\/span><\/a><\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"width:13.3333%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-5{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(126,47,50,0);}.fusion-body .fusion-button.button-5 .fusion-button-text,.fusion-body .fusion-button.button-5 i,.fusion-body .fusion-button.button-5:hover .fusion-button-text,.fusion-body .fusion-button.button-5:hover i,.fusion-body .fusion-button.button-5:focus .fusion-button-text,.fusion-body .fusion-button.button-5:focus i,.fusion-body .fusion-button.button-5:active .fusion-button-text,.fusion-body .fusion-button.button-5:active i{color:#ffffff;}.fusion-body .fusion-button.button-5:hover,.fusion-body .fusion-button.button-5:active,.fusion-body .fusion-button.button-5:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-5 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.itsm.hr\"><span class=\"fusion-button-text\">HOME PAGE - CROATIAN<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-align-block\"><style>.fusion-body .fusion-button.button-6{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:0px 0px 0px 0px;background:rgba(126,47,50,0);}.fusion-body .fusion-button.button-6 .fusion-button-text,.fusion-body .fusion-button.button-6 i,.fusion-body .fusion-button.button-6:hover .fusion-button-text,.fusion-body .fusion-button.button-6:hover i,.fusion-body .fusion-button.button-6:focus .fusion-button-text,.fusion-body .fusion-button.button-6:focus i,.fusion-body .fusion-button.button-6:active .fusion-button-text,.fusion-body .fusion-button.button-6:active i{color:#ffffff;}.fusion-body .fusion-button.button-6:hover,.fusion-body .fusion-button.button-6:active,.fusion-body .fusion-button.button-6:focus{border-color:#ffffff;border-width:1px 1px 1px 1px;background:#686868;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-custom button-6 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.itsm.hr\/english\/\"><span class=\"fusion-button-text\">HOME PAGE - ENGLISH<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"width:13.3333%;margin-top:20px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\r\n\r\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"width:13.3333%; 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