{"id":452,"date":"2016-02-05T09:19:41","date_gmt":"2016-02-05T09:19:41","guid":{"rendered":"http:\/\/www.itsm.hr\/english\/?page_id=452"},"modified":"2019-08-22T22:11:14","modified_gmt":"2019-08-22T22:11:14","slug":"cmm-capability-maturity-model-baza-znanja","status":"publish","type":"page","link":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/","title":{"rendered":"CMM &#8211; Capability Maturity Model Baza znanja"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 slikeispod nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1300\" alt=\"ITS Partner - Baza znanja - CMM - Capability Maturity Model\" title=\"Bazaznanja09-CMMI\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg\" class=\"img-responsive wp-image-2048\" srcset=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1-300x203.jpg 300w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1-500x339.jpg 500w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1-768x520.jpg 768w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1-1024x693.jpg 1024w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg 1920w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-1 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-1 {padding:0px 0px 0px 0px;}.fusion-widget-area-1 .widget h4 {color:#333333;}.fusion-widget-area-1 .widget .heading h4 {color:#333333;}.fusion-widget-area-1 .widget h4 {font-size:16px;}.fusion-widget-area-1 .widget .heading h4 {font-size:16px;}<\/style><div id=\"text-5\" class=\"widget widget_text\"><div class=\"heading\"><h4 class=\"widget-title\">E-learning, certification&#8230;<\/h4><\/div>\t\t\t<div class=\"textwidget\"><span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/\">ITIL      <\/a>\r\n<\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/\">TOGAF     <\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/it4it-e-learning-certification\/ \"> IT4IT<\/a><\/span><br>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/scrum-edukacija-i-certifikacija\/ \">SCRUM\/AGILE<\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/archimate-e-learning-certification\/\"> ARCHIMATE     <\/a><\/span><br>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/cobit-5-edukacija-i-certifikacija\/ \">COBIT 5<\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/bpmn-2-0-edukacija\/  \"> BPMN 2.0  <\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/information-security-edukacija-i-certifikacija-pojedinaca\/ \">INFORMATION SECURITY<\/a>\r\n<\/span> \r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/resilia-education-certification\/ \">RESILIA\r\n<\/a><\/span> \r\n\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/pmppmi-edukacija-i-certifikacija\/\">PMI   <\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/pmppmi-edukacija-i-certifikacija\/\"> <\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/prince-2-edukacija\/ \">PRINCE 2\r\n<\/a><\/span><br>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/lean-education-certification\/\">LEAN   <\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/six-sigma-education-certification\/\"><\/a><\/span>\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/six-sigma-education-certification\/\"> SIX SIGMA<\/a><\/span><br>\r\n\r\n\r\n<span class=\"desnimeni\"><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/comptia-edukacija-i-certifikacija-pojedinaca\/\"> CompTIA<\/a><\/span><br>\r\n\r\n<strong><span class=\"desnimeni\"><a https:\/\/www.itsm.hr\/english\/e-learning-seminari\/ \">More...<\/a><\/span><\/strong><\/div>\n\t\t<\/div><div id=\"custom_html-7\" class=\"widget_text widget widget_custom_html\"><div class=\"textwidget custom-html-widget\"><div class=\"fusion-builder-row fusion-row\">\t\r\n\t\t<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:30.6666%; margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ITIL<\/strong><\/span><\/p>\n<\/div><ul class=\"fusion-checklist fusion-checklist-1\" style=\"font-size:12px;line-height:20.4px;\"><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil-4-and-itil-4-main-page\/\">About ITIL 3 &amp; ITIL 4<\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil-consulting\/\">ITIL Consulting<\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/itil-baza-znanja\/\">ITIL Knowledge base<\/a><\/span>\r\n\r\n<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:30.6666%; margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ITIL 3<\/strong><\/span><\/p>\n<\/div><ul class=\"fusion-checklist fusion-checklist-2\" style=\"font-size:12px;line-height:20.4px;\"><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil-3-poster-and-overview\/\">ITIL v3 Poster &amp; Overview<\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: white;\"><a href=\"https:\/\/www.itsm.hr\/english\/itil-3-qualification-scheme\/\"><span style=\"color: #ffffff;\">ITIL v3 Qualification Scheme<\/span><\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: white;\"><a href=\"https:\/\/www.itsm.hr\/english\/itil-v3-e-learning\/\"><span style=\"color: #ffffff;\">ITIL v3  E-learning<\/span><\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: white;\"><a href=\"https:\/\/www.itsm.hr\/english\/itil-v3-classroom-training\/\"><span style=\"color: #ffffff;\">ITIL v3 Classroom Training<\/span><\/a><\/span>\r\n\r\n<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:30.6666%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><p style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ITIL 4<\/strong><\/span><\/p>\n<\/div><ul class=\"fusion-checklist fusion-checklist-3\" style=\"font-size:12px;line-height:20.4px;\"><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil4-overview-itil-4-poster\/\">ITIL 4 Poster &amp; Overview<\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: white;\"><a href=\"https:\/\/www.itsm.hr\/english\/itil-4-qualification-scheme\/\"><span style=\"color: #ffffff;\">ITIL 4 Qualification Scheme<\/span><\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.itsm.hr\/english\/itil-4-foundation-e-learning\/\">ITIL 4  E-learning<\/a><\/span>\r\n\r\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"background-color:#9e9e9e;font-size:10.56px;height:20.4px;width:20.4px;margin-right:8.4px;\" class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" style=\"color:#ffffff;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:28.8px;color:#020202;\">\r\n\r\n<span style=\"color: white;\"><a href=\"https:\/\/www.itsm.hr\/english\/itil-4-foundation\/\"><span style=\"color: #ffffff;\">ITIL 4 Classroom Training<\/span><\/a><\/span>\r\n\r\n<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"width:100%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:50px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:25;line-height:1.4;\">CMM &#8211; Capability Maturity Model<\/h1><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><h2>Prona\u0111ite mno\u0161tvo korisnih linkova i savjeta iz podru\u010dja CMM \u2013 Capability Maturity Modela<\/h2>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:48%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\">Korisni linkovi<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><ul class=\"fusion-checklist fusion-checklist-4\" style=\"font-size:13px;line-height:22.1px;\"><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:22.1px;width:22.1px;margin-right:9.1px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-link\" style=\"color:#333333;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:31.2px;color:#020202;\"><a href=\"http:\/\/www.methodpark.com\/en\/cmmi-poster.html\">Excellent CMMI posters, Method Park <\/a>(FREE download)<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:48%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #eeeeee;background-position: left top;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"width:13.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><script async defer src=\"\/\/assets.pinterest.com\/js\/pinit.js\"><\/script><a data-pin-do=\"embedBoard\" data-pin-board-width=\"600\" data-pin-scale-height=\"400\" data-pin-scale-width=\"190\" href=\"https:\/\/www.pinterest.com\/ivananissen\/itil\/\"><\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"width:13.3333%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:0px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#960d1d;border-top-width:10px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\">Povijest CMM-a<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-5\"><p>CMM \u2013 Capability Maturity Model nastao je pod patronatom Instituta softverskog in\u017eenjerstva (Software Engineering Institut \u2013 SEI) 1987. godine u SAD \u2013 u i danas se smatra me\u0111unarodno prihva\u0107enim modelom za ocjenu zrelosti softverskih, ali i sveukupnih poslovnih procesa i identifikaciju klju\u010dnih koraka neophodnih za pobolj\u0161anje kvalitete ovih procesa u nekoj organizaciji.<\/p>\n<p>Cilj razvitka modela bio je prosu\u0111ivanje kvalitete razvoja, odnosno transformacija softverskih procesa od kaoti\u010dnih ad hoc aktivnosti u zrele i disciplinirane softverske procese no sam model razvio se u puno vi\u0161e od toga i na\u0161ao najrazli\u010ditije primjene.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\">Struktura CMM-a<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-6\"><p>Cjelokupna sposobnost ili potencijal organizacije sadr\u017ean je u konceptu zrelosti koji je opisan razinama kao to\u010dkama procjene stupnja efikasnosti organizacije u odre\u0111enom vremenu. CMM je organiziran u pet razina zrelosti, pri \u010demu su ni\u017ee razine temelj vi\u0161im razinama zrelosti.<\/p>\n<p>Razine zrelosti su svojevrsne \u201cevolucijske stepenice\u201d prema postizanju zrelog procesa pri \u010demu svaka razina pru\u017ea novi temelj za kontinuirano pobolj\u0161anje procesa.<\/p>\n<p align=\"left\">1.Inicjalna razina (eng. The Initial Level)<br \/>\n2.Ponavljaju\u0107a razina (eng. The Repeatable Level)<br \/>\n3.Definirana razina (eng. The Defined Level)<br \/>\n4.Upravljana razina (eng. The Managed Level)<br \/>\n5.Optimiziraju\u0107a razina (eng. The Optimizing Level)<\/p>\n<\/div><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" alt=\"CMM - Capability Maturity Model struktura\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/struktura-cmm.gif\" class=\"img-responsive\"\/><\/span><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-7\"><p>Smatra se da se predvidljivost, efektivnost i kontrola poslovnih procesa organizacije pobolj\u0161avaju kako se organizacija penje sa ni\u017eih na vi\u0161e razine. To potvr\u0111uju i brojni empirijski dokazi.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #eeeeee;background-position: left top;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\">Derivirani oblici CMM \u2013a<\/h2><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-8\"><p>Kao rezultat kontinuiranog razvoja i \u0161irenja koncepta osnovnog CMM modela, te multidisciplinarnosti podru\u010dja primjene u poslovnoj praksi krajem<\/p>\n<p>devedesetih godina razvijaju se specijalisti\u010dki modeli za pojedina podru\u010dja razvoja cjelokupnog poslovnog sustava kao \u0161to su CMM-I, P-CMM, SSECMM,&#8230;<\/p>\n<p>Radi se deriviranim oblicima osnovnog modela, specijalisti\u010dkim alatima koji su razvijeni kako bi organizacijama koje ga koriste omogu\u0107ili da pobolj\u0161aju svoje proizvode i usluge, akvizicije i poslovanje, da bolje iskoriste ljudske potencijale, ukratko da unaprijede svoje poslovne procese. Modeli koji bi svoju primjenu mogli prona\u0107i u primjeru rein\u017eenjerstva poslovnih procesa su:<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\">PMM \u2013 Process Maturity Model:<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-9\"><p>U 1997-oj je CCTA objavila model zrelosti procesa (PMM \u2013 Process Maturity Model) koji razlikuje 5 stupnjeva zrelosti. Model je baziran na sli\u010dnim modelima, npr. Software Institute\u00b4s Capability Maturity Model (CMM) I ISO\u00b4s Software Process Improvement and Capability Determination (SPICE)<\/p>\n<p>Pet stupnjeva zrelosti processa su:<\/p>\n<p>1.Predanost organizacije (eng. Organisational Commitment)<\/p>\n<p>2.Djelatna sposobnost (eng. Performance ability)<\/p>\n<p>3.Stvarna aktivnost (eng. Actual activity)<\/p>\n<p>4.Mjerenje i analiza (eng. Measurement and analysis)<\/p>\n<p>5.Potvrda stvarnog procesa (eng. Verification of the actual process)<\/p>\n<p>Ovaj model je kasnije bio revidiran od strane OGC-a koji je dodao me\u0111u-nivoe i na taj na\u010din stvorio devet nivoa u rasponu od preduvjeta do su\u010delja prema klijentu.<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\">CMM-I \u2013 Capability Maturity Model Integration<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-10\"><p>Koncept ovog modela objedinjuje sistemsko i softversko in\u017eenjerstvo, razvoj proizvoda i usluga, te poslovnih procesa i podr\u0161ku korisnicima. Na osnovama tradicionalnog CMM koncepta procesnog i projektnog managerstva ovaj je model razvijen kako bi se koristio u interakciji sa drugim CMM modelima, tako\u0111er se fokusiraju\u0107i na zadovoljenje odre\u0111ene razine zrelosti pri razvijanju ili vrednovanju odre\u0111enih procesa. Bitno je naglasiti da su kroz razvoj CMM \u2013 a oblikovane odre\u0111ene standardne metode &#8211; SCAMPI (Standard CMM Appraisal Method for Process Improvement).<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\">P-CMM \u2013 People Capability Maturity Model<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-11\"><p>P-CMM tako\u0111er je nastao temeljem standardnog CMM modela, a predstavlja model primijenjen procesima vezanim uz ljudske potencijale. U praksi svoju vrijednost potvr\u0111uje sinergijskim me\u0111udjelovanjem znanja o ljudskim potencijalima, managementu znanja i poslovne organizacije, a u cilju razvoja i upravljanja ljudskim potencijalima. Ovaj model tako\u0111er se koristi u interakciji sa drugim modelima \u010dime se integrira razvoj ljudskih potencijala i poslovnih procesa. Cilj modela je usavr\u0161avanje sustava ljudskih potencijala kroz kontinuirano razvijanje individualnih kompetencija, razvoj timova i odjela, te uspostavljanje korporativne kulture.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:0px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#960d1d;border-top-width:10px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:auto;margin-bottom:auto;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\"><p style=\"text-align: left;\">Jezici koje govorimo su: <strong>hrvatski<\/strong>, <strong>engleski<\/strong> i <strong>njema\u010dki<\/strong>.<\/p><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\">Za daljnje informacije, kontaktirajte nas direktno.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #686868;background-position: left top;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:auto;margin-bottom:auto;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h3 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:17;--minFontSize:17px;line-height:1.5;\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\">E-mail: <a style=\"color: #ffffff;\" href=\"mailto:info@itsm.hr\">info@itsm.hr<\/a>.<\/span><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns fusion-no-small-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"width:22%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#eeecea;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-2 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-2 {padding:0px 0px 0px 0px;}.fusion-widget-area-2 .widget h4 {color:#333333;}.fusion-widget-area-2 .widget .heading h4 {color:#333333;}.fusion-widget-area-2 .widget h4 {font-size:16px;}.fusion-widget-area-2 .widget .heading h4 {font-size:16px;}<\/style><div id=\"text-10\" class=\"widget widget_text\"><div class=\"heading\"><h4 class=\"widget-title\">Our KNOWLEDGE BASE!<\/h4><\/div>\t\t\t<div class=\"textwidget\"><div class=\"footerkolona\">\r\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/\">Visit our knowledge base!<\/a><\/h3>\r\n<p style=\"text-align: center;\">(posters, exam questions, infographics, PPTs, templates, checklists,...)<\/p>\r\n\r\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/itil-baza-znanja\/\">ITIL<\/br>\r\n<a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cobit-5-baza-znanja\/\">Cobit<\/a><\/br><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/information-security-iso-27001-baza-znanja\/\">Information Security<\/a><\/br><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/scrum-agile-baza-znanja\/\">SCRUM \/ AGILE<\/a><\/br><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/pmp-pmi-project-manegement\/\">PMP\/PMI<\/a><\/br><a href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/prince-2-baza-znanja\/\">PRINCE2<\/a><\/p>\r\n<p style=\"text-align: center;\">Some of the items that can be found in our knowledge base\u00a0...<\/p>\r\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.isaca.org\/COBIT\/Documents\/COBIT5-Laminate.pdf\" target=\"_blank\" rel=\"nofollow\">COBIT 5 Key diagrams<\/a><\/br><a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/COBIT5-Tool-Kit.zip\">COBIT 5 Tool-Kit\u00a0<\/a><\/br><a href=\"http:\/\/theagileschool.blogspot.de\/2012\/04\/scrumagainststupidity.html\" target=\"_blank\" rel=\"nofollow\">SCRUM Poster (3 Pigglets)<\/a><\/br><a href=\"http:\/\/mm1.com\/fileadmin\/content\/Media_und_Poster\/mm1_Scrum_Poster_A3.pdf\" target=\"_blank\" rel=\"nofollow\">SCRUM Poster<\/a><\/br><a href=\"http:\/\/labs.openviewpartners.com\/files\/2013\/05\/Scrum-Sprint_sized.jpg\" target=\"_blank\" rel=\"nofollow\">SCRUM Sprint Poster<\/a><\/br><a href=\"http:\/\/www.scrumstudy.com\/SBOK\/SCRUMstudy-SBOK-Guide-2013.pdf\" target=\"_blank\" rel=\"nofollow\">SCRUM SBOK Guide, 2013<\/a><\/br><a href=\"https:\/\/www.youtube.com\/watch?v=4U-Bp8eZgpk\" target=\"_blank\" rel=\"nofollow\">PRINCE2 Foundation Pre-course<\/a>\r\n<\/p>\r\n<\/div>\r\n<\/div>\n\t\t<\/div><div id=\"custom_html-33\" class=\"widget_text widget widget_custom_html\"><div class=\"textwidget custom-html-widget\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-1 noprice float hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first float fusion-no-small-visibility\" style=\"width:25%;width:calc(25% - ( ( 0 ) * 0.25 ) );margin-right: 0px;margin-top:0px;margin-bottom:0px;\" id=\"floater\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ededed;border:1px solid rgba(51,51,51,0.22);box-shadow:0px 0px ;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"346\" height=\"118\" title=\"msp-prod-logo2\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2019\/07\/msp-prod-logo2.jpg\" alt class=\"img-responsive wp-image-8532\" srcset=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2019\/07\/msp-prod-logo2-200x68.jpg 200w, https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2019\/07\/msp-prod-logo2.jpg 346w\" sizes=\"(max-width: 800px) 100vw, 346px\" \/><\/span><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><p class=\"product woocommerce add_to_cart_inline \" style=\"border:4px solid #ccc; padding: 12px;\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>479.00<\/bdi><\/span><a href=\"?add-to-cart=8537\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"8537\" data-product_sku=\"pm001\" aria-label=\"Add &ldquo;MSP\u00ae Foundation&rdquo; to your cart\" rel=\"nofollow\">Add to cart<\/a><\/p><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:48%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#eeecea;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-3 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-3 {padding:0px 0px 0px 0px;}.fusion-widget-area-3 .widget h4 {color:#333333;}.fusion-widget-area-3 .widget .heading h4 {color:#333333;}.fusion-widget-area-3 .widget h4 {font-size:16px;}.fusion-widget-area-3 .widget .heading h4 {font-size:16px;}<\/style><div id=\"text-9\" class=\"widget widget_text\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"heading\"><h4 class=\"widget-title\">Our E-LEARNING offer!<\/h4><\/div>\t\t\t<div class=\"textwidget\"><div class=\"footerkolona druga\">\r\n<p style=\"text-align: center;\">COBIT 5 (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/cobit-5-edukacija-i-certifikacija\/\" target=\"_blank\">COBIT 5 Foundation<\/a><\/p>\r\n\r\n<p style=\"text-align: center;\">TOGAF 9 (e-learning):<\/br> <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/togaf-getting-started-e-learning\/\">Getting started with TOGAF 9.1 <\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/togaf-foundation-level-1-e-learning\/\">TOGAF 9 Foundation<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/togaf-certified-level-2\/\">TOGAF 9 Certified <\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/togaf-certified-level-1-2\/\">TOGAF 9 Certified <\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/togaf-education-certification\/togaf-certification-level-1-2-implementation-suite\/\">TOGAF 9 Certified and Implementation Suite<\/a> <\/p>\r\n\r\n<p style=\"text-align: center;\">IT4IT  (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/it4it-e-learning-certification\/\">IT4IT Foundation<\/a><\/p>\r\n\r\n\r\n<p style=\"text-align: center;\">Archimate 2.1 (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/archimate-e-learning-certification\/\">Archimate Certified<\/a><\/p>\r\n\r\n<p style=\"text-align: center;\">BPMN 2.0  (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/bpmn-2-0-edukacija\/\">BPMN 2.0 Foundation<\/a><\/p>\r\n\r\n<p style=\"text-align: center;\">LEAN (e-learning):<\/br> <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/lean-education-certification\/lean-foundation\/\">Lean Foundation and Management Overview (Level 1)<\/a> *\r\n <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/lean-education-certification\/lean-master-e-learning\/\">Lean Master Belt Practitioner (Level 1 and 2)<\/a> \r\n<\/p>\r\n\r\n<p style=\"text-align: center;\">SIX SIGMA  (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/six-sigma-education-certification\/\">Six Sigma Foundation Green Belt<\/a> *\r\n\r\n <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/six-sigma-education-certification\/six-sigma-master-advanced-green-belt\/\">Six Sigma Advanced <\/a> <\/p>\r\n\r\n\r\n\r\n\r\n<p style=\"text-align: center;\">PRINCE 2 (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/prince-2-edukacija\/prince-2-foundation\/\" target=\"_blank\">PRINCE 2 Foundation<\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/prince-2-edukacija\/prince-2-practitioner\/\" target=\"_blank\">PRINCE 2 Practitioner<\/a><\/p>\r\n<p style=\"text-align: center;\">SCRUM\/AGILE (e-learning): <\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/scrum-edukacija-i-certifikacija\/scrum-sdc-scrum-developer-certified\/\" target=\"_blank\">Scrum Developer Certified (SDC)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/scrum-edukacija-i-certifikacija\/scrum-smc-scrum-master-certified\/\" target=\"_blank\">Scrum Master Certified (SMC)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/scrum-edukacija-i-certifikacija\/scrum-spoc\/\" target=\"_blank\">Scrum Product Owner Certified (SPOC)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/scrum-edukacija-i-certifikacija\/agile-expert-certified-aec-scrum\/\" target=\"_blank\">Agile Expert Certified (AEC)<\/a><\/p>\r\n\r\n\r\n<p style=\"text-align: center;\">Information security (e-learning): <\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/information-security-edukacija-i-certifikacija-pojedinaca\/information-security-cisa\/\" target=\"_blank\">ISACA Certified Information Security Auditor (CISA)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/information-security-edukacija-i-certifikacija-pojedinaca\/information-security-cism\/\" target=\"_blank\">ISACA Certified Information Security Manager (CISM))<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/information-security-edukacija-i-certifikacija-pojedinaca\/information-security-sscp\/\" target=\"_blank\">Systems Security Certified Profesional (SSCP)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/information-security-edukacija-i-certifikacija-pojedinaca\/information-security-cissp\/\" target=\"_blank\">Certified Information Systems Security Professional (CISSP)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/ECC-CEHv8.pdf\" target=\"_blank\">Ethical Hacker v8<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/CHFIv4.pdf\" target=\"_blank\">Computer Hacking Forensic Investigator<\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/EC-ECSA-LPT.pdf\" target=\"_blank\">Security Analyst\/Licensed Penetration Tester<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/EC-ENSA-v.4.pdf\" target=\"_blank\">Network Security Administrator (ENSA)<\/a> <\/p>\r\n\r\n<p style=\"text-align: center;\">RESILIA (e-learning):<\/br><a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/resilia-education-certification\/resilia-foundation\/\" target=\"_blank\">RESILIA Foundation<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/edukacija-seminari-radionice-e-learning\/resilia-education-certification\/resilia-practitioner\/ \" target=\"_blank\">RESILIA Practitioner<\/a><\/p>\r\n\r\n<p style=\"text-align: center;\">CompTIA (e-learning): <\/br><a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/CompTIAAPlus-1.pdf\" target=\"_blank\">CompTIA A+ <\/a>* <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/CompTIA-Linux.pdf\" target=\"_blank\">CompTIA Linux<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/CompTIA-Network.pdf\" target=\"_blank\">CompTIA Network<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/CompTIA-Security.pdf\" target=\"_blank\">CompTIA Security<\/a><\/p>\r\n\r\n<p style=\"text-align: center;\">PMP \/ PMI (e-learning): <\/br><a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMP2013.pdf\" target=\"_blank\">PMP Certification Training<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Intro-to-Project-Management-PM101.pdf\" target=\"_blank\">PMI Introduction<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Executive-Strategy-Management-ESM01.pdf\" target=\"_blank\">PMI Executive Strategy and Management<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Quality-Management-PQM01.pdf\" target=\"_blank\">PMI Quality Management<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Risk-Management-RSK01.pdf\" target=\"_blank\">PMI Risk Management<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Schedule-Cost-Control-SCHCC.pdf\" target=\"_blank\">PMI Schedule and Cost Control<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Scope-Requirements-REQ02.pdf\" target=\"_blank\">PMI Scope and Requirements<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Managing-Project-Teams.pdf\" target=\"_blank\">PMI Managing Project Teams<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-Strategic-Planning-Skills.pdf\" target=\"_blank\">PMI Strategic Planning<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/PMI-For-Non-Project-Managers.pdf\" target=\"_blank\">PMI Project Management Skills for Non-project Managers<\/a><\/p>\r\n<p style=\"text-align: center;\">ITIL (e-learning):<\/br>\r\nITIL 4 FOUNDATION: <\/br><a href=\"https:\/\/www.itsm.hr\/english\/itil-4-foundation-e-learning\/\" target=\"_blank\">ITIL 4 Foundation<\/a><\/br>\r\nITIL v3 FOUNDATION: <\/br><a href=\"https:\/\/www.itsm.hr\/english\/itil-foundation-e-learning\/\" target=\"_blank\">ITIL v3 Foundation<\/a><\/br>\r\nITIL v3 INTERMEDIATE - Lifecycle:<\/br>\r\n<a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-service-strategy-e-learning\/\" target=\"_blank\">Lifecycle - Service Strategy (SS)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-service-design-e-learning\/\" target=\"_blank\">Lifecycle - Service Design (SD)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-service-transition-e-learning\/\" target=\"_blank\">Lifecycle - Service Transition (ST) <\/a>* <a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-service-operation-e-learning\/\" target=\"_blank\">Lifecycle - Service Operation (SO)<\/a> * <a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-continual-service-improvement-e-learning\/\" target=\"_blank\">Lifecycle - Continual Service Improvement (CSI)<\/a><\/br>\r\nITIL v3 INTERMEDIATE - Capability:<\/br>\r\n<a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-operational-support-analysis\/\" target=\"_blank\">Capability - Operational Support and Analysis (OSA)<\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-release-control-validation-e-learning\/\" target=\"_blank\">Capability - Release, Control and Validation (RCV)<\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-planning-protection-optimization-e-learning\/\" target=\"_blank\">Capability - Planning, Protection and Optimization (PPO)<\/a> *<a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-service-offerings-agreements-e-learning\/\" target=\"_blank\">Capability - Service Offerings and Agreements (SOA)<\/a><\/br>\r\nITIL v3 EXPERT: <\/br><a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-expert-itil-managing-across-lifecycle-e-learning\/\" target=\"_blank\">Managing Across the Lifecycle<\/a>\r\n<\/br>\r\nITIL v3 PRACTITIONER: <\/br><a href=\"https:\/\/www.itsm.hr\/english\/e-learning-seminari\/itil-e-learning-courses-certification\/itil-practitioner-e-learning\/\" target=\"_blank\">ITIL Practitioner<\/a>\r\n<\/p>\r\n\r\n<\/div><\/div>\n\t\t<\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_4 1_4 fusion-one-fourth\" style=\"width:22%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#eeecea;padding: 0px 0px 0px 0px;\"><div class=\"fusion-widget-area fusion-widget-area-4 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-4 {padding:0px 0px 0px 0px;}.fusion-widget-area-4 .widget h4 {color:#333333;}.fusion-widget-area-4 .widget .heading h4 {color:#333333;}.fusion-widget-area-4 .widget h4 {font-size:16px;}.fusion-widget-area-4 .widget .heading h4 {font-size:16px;}<\/style><div id=\"text-8\" class=\"widget widget_text\"><div class=\"heading\"><h4 class=\"widget-title\">HOT DOWNLOADS!<\/h4><\/div>\t\t\t<div class=\"textwidget\"><div class=\"footerkolona\">\r\n<p><a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/01\/ITSM_CHARTv3.0beta.pdf\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/01\/ITSM_CHARTv3-300x214.jpg\" alt=\"ITIL poster\" width=\"176\" height=\"133\" border=\"0\" \/><\/a><\/p>\r\n<p style=\"text-align: center;\">Poster! ITIL v3 Service Lifecycle model, ITS Partner - <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/01\/ITSM_CHARTv3.0beta.pdf\" target=\"_blank\">free download<\/a>!<\/p>\r\n<p><a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/01\/implementing-itsm.pdf\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/implementing-itil-detaljno-mali-220x161.jpg\" alt=\"\" width=\"174\" height=\"131\" border=\"0\" \/><\/a><\/p>\r\n<p style=\"text-align: center;\">Poster! Implementing IT Service Management, ITS Partner - <a href=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/01\/implementing-itsm.pdf\" target=\"_blank\">free download<\/a>!<\/p>\r\n<p style=\"text-align: center;\"><a href=\"http:\/\/cfnpeople.com\/\">ITIL poster, CFN people<\/a>\r\n<a href=\"http:\/\/blog.itil.org\/wp-content\/uploads\/2012\/08\/Glenfis-CSE-Implementation-v1.0.png\" target=\"_blank\" rel=\"nofollow\">CSE(Controlled Service Environment) Implementation roadmap - poster \u2013 Glenfis <\/a>)\r\n<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.examprepitilfoundation&amp;hl=en\" target=\"_blank\" rel=\"nofollow\">Android App - ITIL \u00ae v3 Foundation Exam Questions<\/a>\r\n<a href=\"https:\/\/itunes.apple.com\/us\/app\/itil-exam-prep-free\/id520096388?mt=8\" target=\"_blank\" rel=\"nofollow\">Apple App - ITIL \u00ae v3 Foundation Exam Questions<\/a><\/p>\r\n<\/div>\r\n<\/div>\n\t\t<\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":227,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-452","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner<\/title>\n<meta name=\"description\" content=\"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner\" \/>\n<meta property=\"og:description\" content=\"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/\" \/>\n<meta property=\"og:site_name\" content=\"Nissen ITSM &amp; ITS Partner\" \/>\n<meta property=\"article:modified_time\" content=\"2019-08-22T22:11:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/\",\"url\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/\",\"name\":\"CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner\",\"isPartOf\":{\"@id\":\"https:\/\/www.itsm.hr\/english\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg\",\"datePublished\":\"2016-02-05T09:19:41+00:00\",\"dateModified\":\"2019-08-22T22:11:14+00:00\",\"description\":\"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr\",\"breadcrumb\":{\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage\",\"url\":\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg\",\"contentUrl\":\"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg\",\"width\":1920,\"height\":1300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.itsm.hr\/english\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge base &#8211; Methodologies, best practices, standards\",\"item\":\"https:\/\/www.itsm.hr\/english\/baza-znanja\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CMM &#8211; Capability Maturity Model Baza znanja\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.itsm.hr\/english\/#website\",\"url\":\"https:\/\/www.itsm.hr\/english\/\",\"name\":\"Nissen ITSM &amp; ITS Partner\",\"description\":\"ITIL, Cobit, SCRUM, PMI, Prince 2...\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.itsm.hr\/english\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner","description":"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/","og_locale":"en_US","og_type":"article","og_title":"CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner","og_description":"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr","og_url":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/","og_site_name":"Nissen ITSM &amp; ITS Partner","article_modified_time":"2019-08-22T22:11:14+00:00","og_image":[{"width":1920,"height":1300,"url":"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"17 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/","url":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/","name":"CMM - Capability Maturity Model Baza znanja - Nissen ITSM &amp; ITS Partner","isPartOf":{"@id":"https:\/\/www.itsm.hr\/english\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage"},"image":{"@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage"},"thumbnailUrl":"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg","datePublished":"2016-02-05T09:19:41+00:00","dateModified":"2019-08-22T22:11:14+00:00","description":"Capability Maturity Model metodologija, prakse i standardi vi\u0161e o\u00a0CMM - Capability Maturity Model\u00a0te\u010dajevima, edukacijama i\u00a0seminarima potra\u017eite na itsm.hr","breadcrumb":{"@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#primaryimage","url":"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg","contentUrl":"https:\/\/www.itsm.hr\/english\/wp-content\/uploads\/2016\/02\/Bazaznanja09-CMMI-2-1.jpg","width":1920,"height":1300},{"@type":"BreadcrumbList","@id":"https:\/\/www.itsm.hr\/english\/baza-znanja\/cmm-capability-maturity-model-baza-znanja\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.itsm.hr\/english\/"},{"@type":"ListItem","position":2,"name":"Knowledge base &#8211; Methodologies, best practices, standards","item":"https:\/\/www.itsm.hr\/english\/baza-znanja\/"},{"@type":"ListItem","position":3,"name":"CMM &#8211; Capability Maturity Model Baza znanja"}]},{"@type":"WebSite","@id":"https:\/\/www.itsm.hr\/english\/#website","url":"https:\/\/www.itsm.hr\/english\/","name":"Nissen ITSM &amp; ITS Partner","description":"ITIL, Cobit, SCRUM, PMI, Prince 2...","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.itsm.hr\/english\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/pages\/452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/comments?post=452"}],"version-history":[{"count":0,"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/pages\/452\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/pages\/227"}],"wp:attachment":[{"href":"https:\/\/www.itsm.hr\/english\/wp-json\/wp\/v2\/media?parent=452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}