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So far Lem Treursić has created 29 blog entries.

ITIL 4 Foundation – PPT + ITIL 4 Poster (New)

2020-01-15T18:29:27+00:00

ITIL 4 Foundation - PPT + ITIL 4 Poster (New) File type: PPT Number of slides: 210 ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format) 200 pages PPT + 75+ Exam preparation Questions More info / Buy Možda [...]

ITIL 4 Foundation – PPT + ITIL 4 Poster (New)2020-01-15T18:29:27+00:00

ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2)

2020-01-15T18:23:36+00:00

ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2) File type: PDF Number of pages: 2 Poster gives complete overview of ITIL 4 Guiding principles. Guiding principle - a recommendation that guides an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management [...]

ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2)2020-01-15T18:23:36+00:00

ITIL 4 Poster: ITIL 4 Service Value Chain (Inputs-Outputs)

2020-01-15T18:22:38+00:00

ITIL 4 Poster: ITIL 4 Service Value Chain (Inputs-Outputs) File type: PDF Number of pages: 1 Poster gives complete overview of INPUTS and OUTPUTS of all 6 Service Value Chain Activities. Service Value chain activities are than used to build various Service value streams i.e. do VALUE STREAM MAPPING. More [...]

ITIL 4 Poster: ITIL 4 Service Value Chain (Inputs-Outputs)2020-01-15T18:22:38+00:00

ITIL 4 Poster: ITIL 4 Heat Maps (printable in A1, A2) New

2020-01-15T18:24:13+00:00

ITIL 4 Poster: ITIL 4 Heat Maps (printable in A1, A2) New File type: PDF Number of pages: 1 Poster gives heat mapping of contribution of all 34 ITIL 4 Practices to 6 Service Value Chain Activities. HEAT MAP: represents the contribution of ITIL Practices to value chain activities. More [...]

ITIL 4 Poster: ITIL 4 Heat Maps (printable in A1, A2) New2020-01-15T18:24:13+00:00

ITIL 4 Poster: Service Value Stream – Mapping Tool (A1,A2,A3)

2020-01-15T18:25:02+00:00

ITIL 4 Poster: Service Value Stream - Mapping Tool (A1,A2,A3) File type: PDF Number of pages: 1 Poster gives complete overview and flows of INPUTS and OUTPUTS of all 6 Service Value Chain Activities. Service Value chain activities are than used to build various Service value streams i.e. do VALUE STREAM [...]

ITIL 4 Poster: Service Value Stream – Mapping Tool (A1,A2,A3)2020-01-15T18:25:02+00:00

ITIL 4 Poster: ITIL 4 Practices (printable A1, A2)

2020-01-15T18:25:46+00:00

ITIL 4 Poster: ITIL 4 Practices (printable A1, A2) File type: PDF Number of pages: 1 The poster gives an overview of purpose statements for all 34 ITIL 4 Practices. Note: ITIL 4 Practices "replaced" what was in ITIL 3 known as Processes. More info / Buy [...]

ITIL 4 Poster: ITIL 4 Practices (printable A1, A2)2020-01-15T18:25:46+00:00

ITIL Service Strategy Overview

2018-04-17T18:44:41+00:00

File type: PPT, PDF Number of slides: 49

ITIL Service Strategy overview. Introduction to ITIL: - What is ITIL? - How can ITIL Help your organisation? What is a Service: - Definition of a service - Output vs. Outcome - Service Value - Utility and Warranty - Value

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ITIL Service Strategy Overview2018-04-17T18:44:41+00:00

ITIL Configuration Management Process

2018-04-17T18:46:17+00:00

File type: PPT, PDF Number of slides: 29

ITIL Configuration Management is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail

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ITIL Configuration Management Process2018-04-17T18:46:17+00:00

Implementing Service Level Management (SLM) – PPT

2018-04-17T18:47:58+00:00

File type: PPT, PDF Number of slides: 34

This presentation describes steps for Implementing a Service Level Management (SLM) process according to ITIL best practice and ISO 20000.

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Implementing Service Level Management (SLM) – PPT2018-04-17T18:47:58+00:00
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