ITS Partner - Baza znanja - Human Synergistics® metodologija promjene

Human Synergistics® enable individuals, groups, and organizations to initiate changes and realize their potential.


Workshops * Simulations * Consulting

Human Synergistics International (HSI) is the pioneer in quantifying organization development concepts including culture, leadership strategies and impact, group processes and synergy, and individual thinking and behavioral styles.

Human Synergistics International helps organizations enhance their effectiveness through a focus on culture change, leadership development, and team building.

Human Synergistics services

Bringing Cultural Change…

At Human Synergistics International, “culture” is defined in the organizational context as being the shared norms and expectations that govern the way people approach their work and interact with each other.

Human Synergistics developed the How Culture Works model in 1997. This identifies a total of 31 causal factors (organized into five categories) that are responsible for shaping culture and helping an organization move from its Current Culture to its preferred or Ideal Culture. More details about the model…

Human Synergistics® Circumplex model

The Human Synergistics International Circumplex provides a way to “see,” measure, and change the thinking and behavioral styles.

The Human Synergistics International Circumplex provides a way to “see,” measure, and change the thinking and behavioral styles proven to drive the performance of not only individuals, but also groups and organizations. It breaks down the factors underlying effectiveness into 12 specific styles that are grouped into three general clusters and arranged in a circular manner based on their similarity:

Human Synergistics® Integrirani Sustav Razvoja
  • Constructive – “Blue styles”
  • Passive/Defensive – “Green styles”
  • Aggressive/Defensive – “Red styles”

The Constructive styles are highly effective and promote individual, group, and organizational performance. In contrast, the Aggressive/Defensive styles have an inconsistent and potentially negative impact on performance, and the Passive/Defensive styles consistently detract from overall effectiveness. The styles describe what’s happening and what’s expected in organizations and, given their impact on performance, provide a direction for change and development.

More details on Circumplex Model…

We speak: croatian, english and german.

For all additional information, contact us at

E-mail: info@itsm.hr.

Our KNOWLEDGE BASE!

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Our E-LEARNING offer!

COBIT 5 (e-learning):
COBIT 5 Foundation

TOGAF 9 (e-learning):
Getting started with TOGAF 9.1 * TOGAF 9 Foundation * TOGAF 9 Certified *TOGAF 9 Certified * TOGAF 9 Certified and Implementation Suite

IT4IT (e-learning):
IT4IT Foundation

Archimate 2.1 (e-learning):
Archimate Certified

BPMN 2.0 (e-learning):
BPMN 2.0 Foundation

LEAN (e-learning):
Lean Foundation and Management Overview (Level 1) * Lean Master Belt Practitioner (Level 1 and 2)

SIX SIGMA (e-learning):
Six Sigma Foundation Green Belt * Six Sigma Advanced

PRINCE 2 (e-learning):
PRINCE 2 Foundation *PRINCE 2 Practitioner

SCRUM/AGILE (e-learning):
Scrum Developer Certified (SDC) * Scrum Master Certified (SMC) * Scrum Product Owner Certified (SPOC) * Agile Expert Certified (AEC)

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ISACA Certified Information Security Auditor (CISA) * ISACA Certified Information Security Manager (CISM)) * Systems Security Certified Profesional (SSCP) * Certified Information Systems Security Professional (CISSP) * Ethical Hacker v8 * Computer Hacking Forensic Investigator *Security Analyst/Licensed Penetration Tester * Network Security Administrator (ENSA)

RESILIA (e-learning):
RESILIA Foundation * RESILIA Practitioner

CompTIA (e-learning):
CompTIA A+ * CompTIA Linux * CompTIA Network * CompTIA Security

PMP / PMI (e-learning):
PMP Certification Training * PMI Introduction * PMI Executive Strategy and Management * PMI Quality Management * PMI Risk Management * PMI Schedule and Cost Control * PMI Scope and Requirements * PMI Managing Project Teams * PMI Strategic Planning * PMI Project Management Skills for Non-project Managers

ITIL (e-learning):
ITIL 4 FOUNDATION:
ITIL 4 Foundation
ITIL v3 FOUNDATION:
ITIL v3 Foundation
ITIL v3 INTERMEDIATE - Lifecycle:
Lifecycle - Service Strategy (SS) * Lifecycle - Service Design (SD) * Lifecycle - Service Transition (ST) * Lifecycle - Service Operation (SO) * Lifecycle - Continual Service Improvement (CSI)
ITIL v3 INTERMEDIATE - Capability:
Capability - Operational Support and Analysis (OSA) *Capability - Release, Control and Validation (RCV) *Capability - Planning, Protection and Optimization (PPO) *Capability - Service Offerings and Agreements (SOA)
ITIL v3 EXPERT:
Managing Across the Lifecycle
ITIL v3 PRACTITIONER:
ITIL Practitioner