Site Reliability Engineering:

Site Reliability Engineering (SRE)® Practitioner

6 months e-learning + exam voucher

€699 + VAT


“It does not do to leave a live dragon out of your calculations, if you live near him.”

― J.R.R. Tolkien, The Hobbit or There and Back Again

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Site Reliability Engineering:

Site Reliability Engineering (SRE®) Practitioner

E-learning + Web-based examination

Key information about this course:

Price: 699 € + VAT ( 6 month E-learning + Exam Voucher)

  • Fully accredited
  • Exam voucher included
  • Free handbook included
  • Course duration: 16+ hours
  • Access period: 6 months
  • Tutor support
  • Quizzes & practice exams
  • Mobile compatible

Become a fully certified site reliability engineer with this fully accredited SRE Practitioner course!

Optimizing speed, collaboration, and reliability is crucial for the health and effectiveness of software pipelines. SRE drives the release of world-class code while also bridging the gaps between teams and helping to maximize efficiency, agility, and transparency wherever possible. With clear tracking metrics and a philosophy of continuous improvement, SRE helps businesses keep their digital services at the forefront of the market!

  • Anyone focused on large-scale service scalability and reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team Leaders, Product Owners, Scrum Masters, Software Engineers, Site Reliability Engineers, System Integrators, Tool Providers
  • Anyone looking to pass the official SRE Practitioner (SREP) examination
  • How to identify and avoid SRE antipatterns
  • How to define SLO and SLI targets in distributed ecosystems
  • How to perform error budget calculations and what you can do with your error budget
  • What makes systems secure and reliable and how to enable this by design
  • How to use full-stack observability to gain key insight into the health of your systems
  • The benefits of building and operating a common platform as a product for technology teams
  • The role of AIOps in improving the efficiency of IT services and how to implement it
  • How to leverage the incident command framework and the OODA loop in incident response management
  • How chaos engineering experimentation helps build confidence in your systems
  • Principles and responsibilities for SRE execution and how to establish a roadmap for implementing SRE
  • Everything needed to pass the official SRE Practitioner (SREP) exam
  • Site reliability engineers are in extremely high demand and can enjoy higher salaries than non-certified colleagues
  • SRE empowers software pipelines with greater speed, collaboration, reliability, and quality
  • SRE is relevant to a variety of candidates, including software developers, operations staff, DevOps engineers, non-certified site reliability engineers, and anyone else involved in organizational change and IT leadership
  • This course comes with a variety of engaging online training assets, including knowledge checks, mock exams, and videos led by highly qualified instructors
  • Good e-Learning is an award-winning online training provider and a Trusted Education Partner for the DevOps Institute
  • The Good e-Learning support team is fully qualified to answer questions on course content
  • Worried about SRE certification costs? Good e-Learning offers a FREE exam voucher with this course (T&Cs apply)
  • The course is fully accredited by the DevOps Institute

An Introduction to SRE Practitioner (SREP)

Module zero introduces you to the course’s main features, along with its learning plan, aims, objectives, and structure.

The module also offers a syllabus, diagram pack, glossary, further reading and links document, and links to download essential copies of the framework publications. It also contains some of the most frequently asked questions about the Site Reliability Engineering (SRE) Practitioner qualification, including what you can expect from the exam.

Finally, the module provides an assessment to help you see how much you remember from the Foundation syllabus.

Module 1: SRE Antipatterns

This module covers site reliability engineering antipatterns, which are patterns of behavior that are unproductive and have a negative impact on work.

Module 2: Service Levels and Error Budgets

This module looks at how to identify system boundaries, define capabilities for each system, define SLI for each capability, define SLO targets, and measure the baseline. It also covers multi-service architecture, as well as how to calculate error budgets and use them effectively.

Module 3: Building Secure and Reliable Systems

This module talks about the role of site reliability engineers in systems design and the important considerations to make regarding the changing landscape and security needs of today’s landscape. It also explores current approaches and technologies available for system design, as well as design patterns for building secure, resilient, scalable, and reliable systems.

Module 4: Full-Stack Observability

This module covers the key elements of observability and looks at how instrumentation makes systems more observable.

Module 5: Review: Modules 1-4

This module features an opportunity for learners to reflect on the key concepts and terms covered in modules 1-4. Students play a memory game and are also given access to a concept checker.

Module 6: Platform SRE and AIOps

This module looks at the benefits of adopting a platform-centric view and building and operating a common platform as a product. It also covers how artificial intelligence in IT operations works and how to implement it.

Module 7: SRE and Incident Management

This module covers the key elements of incident management based on the incident command framework and how the OODA loop can be used to integrate process, technology, and resources for incident responses.

Module 8: Chaos Engineering

Chaos engineering is the discipline of experimenting on a distributed system in order to build confidence in the system’s ability to withstand turbulent conditions. This module goes into detail on how to set up a game day exercise required to practice chaos engineering. It also dispels the myths around the subject.

Module 9: Implementing SRE Practices

This module covers the role of SRE in optimizing operations and realizing a DevOps culture. It also goes into detail on the various steps and models used for SRE implementation and execution.

Module 10: Review: Modules 6-9

This module provides an opportunity for learners to reflect on the key concepts and terms covered in Modules 6-9. Students play a memory game and are also given access to a concept checker.

Module 11: Site Reliability Engineering (SRE) Practitioner Wrap-Up

This module brings the course to an end. It revisits earlier modules in the course to help students prepare for the exam.

Practice Exams

This module contains two practice exams. These can help candidates get used to the conditions of the Site Reliability Engineering (SRE) Practitioner exam before attempting the real thing.

PeopleCert Exam Information

Your exam voucher will be sent to you shortly after you purchase your course. The exam voucher must be redeemed on the PeopleCert website before starting your course. Redeeming the exam voucher allows customers to access the official eBook.

PeopleCert exams can be taken online, through your web browser or using ExamShield proctoring software. Candidates choose how to take their exam in their account area on the PeopleCert website.

PeopleCert operate an exam insurance scheme called Take2. If you would like the opportunity to retake the exam , you must purchase Take2 before taking your exam.

Take2 can be purchased through your PeopleCert account up to 15 minutes before your exam.

Alternatively, you can become a PeopleCert Plus member to receive a free resit for all certifications you take.

SRE Practitioner (SREP) exam:

  • This is a multiple choice exam consisting of 40 questions
  • There is a time limit of 90 minutes to complete the exam
  • The exam is open book, with only the provided materials being permitted for use
  • The pass mark for the exam is 65%: you must score at least 26 out of 40 questions correct
  • Candidates can take the exam online or in person with an invigilator

What is SRE?

Site Reliability Engineering (SRE) is the process of continuously testing the ‘reliability’ of a new product in development. This enables developers to better understand and adapt to the needs of operations teams.

How does SRE work?

There are several elements to SRE, including:

  • A ‘Service Level Agreement (SLA)’ is outlined to define reliable has to be for end-users
  • An ‘Error Budget’ is established to show how much can be spent on fixing errors before production must stop
  • Site reliability engineers make themselves available to help with development team workloads and vice versa
  • Site reliability engineers actively find and repair problems during the development stage
  • Developers take on Operations tasks if necessary
  • Site reliability engineers create automation wherever possible for the sake of efficiency and reliability

What is a site reliability engineer?

A ‘site reliability engineer’ is an automation/ coding specialist whose job it is to find and solve problems within Development and Operations.

How can SRE benefit businesses?

An SRE team can not only make a DevOps pipeline more reliable, but also far more efficient and scalable. It can also free Development and Operations team members to focus on improving services elsewhere, boosting the quality of releases. Incorporating SRE will also further improve existing DevOps cultures by encouraging greater communication, clarity, and understanding between teams.

Finally, site reliability engineers are specialists in considering and conveying concerns in relation to the wider organization and can extract metrics that can prove extremely valuable for other departments.

Does SRE complement DevOps?

DevOps and SRE work extremely well together. This is largely because both are designed with automation, inter-team collaboration, and communication in mind, as well as boosting efficiency and reliability within IT pipelines. The SRE Foundation qualification even comes from the DevOps Institute.

What do I need to study site reliability engineering?

There are no prerequisites for taking this course. However, it can be helpful to have pre-existing knowledge of SRE, as well as DevOps.

Why is SRE necessary?

SRE was originally developed by Google. Its purpose is to quantify the relationship between Development and Operations teams, ensuring that code is created efficiently, reliably, and with operational factors in mind. This is particularly valuable in organizations where IT departments and teams have become siloed from one another.

Who can benefit from studying SRE?

SRE is ideal for organizations that rely on developing and releasing code. It works particularly well in DevOps environments and is a popular choice with DevOps engineers and DevOps Leaders. Given the growing popularity of SRE, a qualified and experienced practitioner will often find it easier to take the next step in their career.

Site Reliability Engineering (SRE®) Practitioner is provided by Good e-learning, accredited by PeopleCert.

DEVOPS & SITE RELIABILITY ENGINEERING (SRE) E-LEARNING

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