ITIL V3 E-LEARNING

...ITIL v3 moduli dostupni su kao e-learning!

E-LEARNING & SHOP
KONTAKT / PRIJAVA

ITIL v3 – E-learning

ITIL is the most widely accepted approach to IT service management in the world.

The ITIL Qualification Scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice.

We offer the full range of ITIL® training courses including Foundation, Practitioner, Intermediate and Managing Across The Lifecycle which give you an opportunity to chose a focus on the aspects that are most relevant to your role.

ITIL v3 Foundation

The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle.

ITIL v3 Foundation certificate is a pre-requisite for all other modules in ITIL certification scheme.

ITIL v3 Foundation

ITIL v3 Practitioner & Intermediate

After ITIL Foundation, ITIL Practitioner and ITIL Intermediate modules can be taken in any order.
ITIL v3 Practitioner

ITIL® Intermediate Lifecycle:

ITIL v3 Service Strategy
ITIL v3 Service Design
ITIL v3 Service Transition
ITIL v3 Service Operation
ITIL v3 Continual Service Improvement

ITIL® Intermediate Capability:

ITIL v3 Service Offerings and Agreements
ITIL v3 Planning, Protection & Optimisation
ITIL v3 Release, Control & Validation
ITIL v3 Operational Support and Analysis

ITIL v3 Expert – Managing across the lifecycle

The credits earned through this system can be used towards the ITIL Expert level of certification, for which candidates must have earned a required number of credits (22) from a selection of certifications ( for the credit system see ITIL 3 Qualification Scheme).

ITIL v3 Expert – Managing Across the lifecycle

ITIL V3 E-LEARNING

...ITIL v3 moduli dostupni su kao e-learning!

E-LEARNING & SHOP
KONTAKT / PRIJAVA