ITIL 4 Practitioner:
ITIL® Information Security Management
3 months e-learning + exam voucher
€349 + VAT
“We have to continually be jumping off cliffs and developing our wings on the way down.”
― Kurt Vonnegut
ITIL® 4 Practitioner:
ITIL Information Security Management
E-learning + Web-based examination
Key information about this course:
Price: 349 € + VAT ( 3 month E-learning + Exam Voucher)
- 5+ hours of course material included
- 3 months access!
- Accredited by Axelos & PeopleCert
- Expert tutor support
- Quizzes & practice exams
- Exam voucher included
- Mobile compatible

The purpose of this module is to provide best practice guidance on how to protect the information needed by an organisation to conduct its business.
- Key concepts: Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets.
- Practice success factors: Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of Information Security Management in mitigating risks and ensuring compliance with security standards.
- Practice processes: Explore Information Security Management processes, including key activities, and learn how to integrate them into your organisation’s value stream to establish a robust and comprehensive approach to information security.
- Roles and competencies: Focus on the key roles of the Information Security Management practice and understand how to position the practice effectively within your organisation. Develop the necessary competencies for identifying, assessing, and managing information security risks.
- Information and technology: Explore how Information and Technology can support and enable the Information Security Management practice to deliver improvements, providing tools, technologies, and best practices for implementing security controls and measures.
- Partners and suppliers: Focus on the role of partners and suppliers in the Information Security Management practice, understanding how to collaborate effectively to enhance the organisation’s security posture and resilience.
ITIL® 4 Practitioner: Information Security Management exam
Pre-requisites: ITIL® 4 Foundation
- This is a multiple-choice ‘Objective Test Question’ (OTQ) exam consisting of 20 questions
- There is a time limit of 30 minutes to complete the exam
- The exam is closed book, with only the provided materials being permitted for use
- The pass mark for the exam is 65%: you must answer at least 13/20 questions correctly
- In countries where English is a second language, the time allocated for the exam is extended to 75 minutes
- Passing this exam will allow candidates to proceed to exams for intermediate ITIL qualifications
PeopleCert Exam Information
Your exam voucher will be sent to you shortly after you purchase your course. The exam voucher must be redeemed on the PeopleCert website before starting your course. Redeeming the exam voucher allows customers to access the official eBook.
What is ITSM?
ITSM, or IT Service Management, involves applying policies, procedures, and best practices to optimize IT services for both clients and employees, enhancing efficiency and satisfaction.
What is ITIL 4?
ITIL 4 represents the latest evolution of ITIL, the globally recognized framework for ITSM. It provides a comprehensive set of best practices that guide IT-powered organizations in designing, developing, and continuously improving their IT services.
What does ITIL stand for?
Originally, ITIL stood for ‘Information Technology Infrastructure Library.’ However, as the framework has evolved with frequent updates, it is no longer considered a static ‘library.’ Currently, ITIL doesn’t stand for anything but continues to be a leading model for IT service optimization.
What does the ITIL certification path look like?
The ITIL certification journey begins with the ‘ITIL Foundation’. After achieving this, individuals can advance through ‘Practice Manager,’ ‘Managing Professional,’ or ‘Strategic Leader’ streams. Mastery of all streams enables one to qualify as an ‘ITIL Master.’ Additionally, there are four ITIL extension modules for those focusing on specific ITSM areas, which are not part of the main ITIL pathway.
How much is ITIL certification worth?
ITIL certification can significantly enhance a professional’s earning potential. According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 annually, varying by experience, role, and certification level.
How does ITIL work?
ITIL equips users with best practices for developing efficient IT services, fostering a culture of continuous improvement. This ensures services remain aligned with business objectives, optimizes resources, and facilitates ongoing enhancements.
How can ITIL benefit businesses?
ITIL 4 helps organizations optimize IT practices, supports continuous quality improvement, and remains adaptable to integrate with other methodologies like DevOps. Its forward-looking approach ensures it remains relevant as technological and best practice standards evolve.
Who are PeopleCert?
PeopleCert is a prominent accrediting body that owns and oversees several best practice frameworks, including ITIL 4, PRINCE2, MSP, PRINCE2 Agile, and AgileSHIFT.
What other frameworks can complement ITIL?
ITIL 4 seamlessly integrates with other frameworks such as Agile, DevOps, Lean, and PRINCE2, enhancing its adaptability and applicability across various organizational contexts.
Accredited ITIL® Practitioner: Information Security Management training is provided by Good e-learning, accredited by PeopleCert.
ITIL® 4 Practitioner: Information Security Management is a registered trade mark of AXELOS Limited. All rights reserved.