ITS Partner - Edukacija - ITIL v3 edukacija i certifikacija
Uspješno smo se prilagodili novonastaloj situaciji te od 4/2020 naše seminare nudimo kao interaktivne webinare. Virtualna učionica / Interkativni webinari su trenutna alternativa seminarima u učionici. Ujedno, cijene su za ovu varijantu edukacije 50% cijene seminara u učionici...
Virtualni prolazak kroz naš ITIL 3 Poster i ključne pojmove i definicije ITIL 3 dobrih praksi upravljanja uslugama. Poster je osmišljen kao dio naših materijala za ITIL 3 edukacije...
Upoznajte se s ITIL 3 kvalifikacijskom shemom te mogućnostima za tranziciju s ITIL 3 na ITIL 4...
ITIL 4 Managing Professional Transition je modul koji nosiocima viših stupnjeva ITIL 3 certifikata omogućuje prelazak na viši nivo certifikata u ITIL 4...
ITIL 3 Seminare nudimo i kao E-learning...
Sukladno situaciji, ITIL 3 seminare do daljnjega ne nudimo u učionici. Ipak, "digitalno smo se transformirali" te kao alternativu nudimo virtualnu učionicu (interaktivni webinari) ili E-learning. ... Svejedno, nadamo se da se u dogledno vrijeme vidimo i u učionici!

ITIL v3 – Education & Certification

ITIL is the most widely accepted approach to IT service management in the world.

The ITIL Qualification Scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice.

We offer the full range of ITIL® training courses including Foundation, Practitioner, Intermediate and Managing Across The Lifecycle which give you an opportunity to chose a focus on the aspects that are most relevant to your role.

ITIL®  v3 qualification scheme

The ITIL® v3 qualification scheme provides a modular approach to the ITIL v3 framework, and is comprised of a series of qualifications focused on different aspects of ITIL v3 best practice to various degrees of depth and detail.

The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITILv3  and the ability to focus their studies on key areas of interest.

Following is the list of available Classroom and E-learning  ITIL v3 trainings.

ITIL®  v3 qualification scheme – Classroom trainings

Jezici koje govorimo: hrvatski, engleski i njemački.

Za sve dodatne informacije, konaktirajte nas na

E-mail: info@itsm.hr.

Naša E-LEARNING ponuda!

COBIT 5 (e-learning):
COBIT 5 Foundation

TOGAF seminari (e-learning):
TOGAF Essentials 2018 * TOGAF 9 Foundation * TOGAF 9 Certified * TOGAF Foundation & Certified * TOGAF Certified and Implementation

IT4IT seminari (e-learning):
IT4IT Foundation

Archimate seminari (e-learning):
Archimate 3 Practitioner

BPMN 2.0 seminari (e-learning):
BPMN 2.0 Foundation

LEAN seminari (e-learning):
Lean Foundation and Management Overview (Level 1) * Lean Master Belt Practitioner (Level 1 and 2)

SIX SIGMA seminari (e-learning):
Six Sigma Foundation Green Belt * Six Sigma Advanced

PRINCE 2 seminari (e-learning):
PRINCE 2 Foundation *PRINCE 2 Practitioner

SCRUM/AGILE seminari (e-learning):
Scrum Developer Certified (SDC) *Scrum Master Certified (SMC) * Scrum Product Owner Certified (SPOC) * Agile Expert Certified (AEC)

Information security (e-learning):
ISACA Certified Information Security Auditor (CISA) * ISACA Certified Information Security Manager (CISM)) * Systems Security Certified Profesional (SSCP) * Certified Information Systems Security Professional (CISSP)

RESILIA seminari (e-learning):
RESILIA Foundation *RESILIA Practitioner

CompTIA (e-learning):
CompTIA A+ * CompTIA Linux * CompTIA Network * CompTIA Security

PMP (e-learning):
PMP Certification Training * PMI Introduction * PMI Executive Strategy and Management * PMI Quality Management * PMI Risk Management * PMI Schedule and Cost Control * PMI Scope and Requirements * PMI Managing Project Teams * PMI Strategic Planning * PMI Project Management Skills for Non-project Managers

ITIL (e-learning):
ITIL v3 FOUNDATION:
ITIL v3 Foundation
ITIL v3 INTERMEDIATE - Lifecycle:
Lifecycle - Service Strategy (SS) * Lifecycle - Service Design (SD) * Lifecycle - Service Transition (ST) * Lifecycle - Service Operation (SO) * Lifecycle - Continual Service Improvement (CSI)
ITIL v3 INTERMEDIATE - Capability:
Capability - Operational Support and Analysis (OSA) *Capability - Release, Control and Validation (RCV) *Capability - Planning, Protection and Optimization (PPO) *Capability - Service Offerings and Agreements (SOA)
ITIL v3 EXPERT:
Managing Across Lifecycle
ITIL v3 PRACTITIONER:
ITIL Practitioner